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Welcome to our Frequently Asked Questions (FAQs) page.
If you have a question that isn’t answered here, please contact us here[/vc_message][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_tta_accordion][vc_tta_section title=”Can I hire a scooter in Aruba & what do i need ?” tab_id=”1572778189891-08b6754a-da04″][vc_column_text]Mobility scooters can be hired by users 55 years and older, incase younger a disability badge or doctors letter stating cleary that mobility assistance is necessary.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you deliver & collection in Aruba” tab_id=”1572778166179-0b0fe0bb-ed02″][vc_column_text]Yes, We have a delivery & collection service in Aruba which is free of charge.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where will I meet you representative for delivery of my hire item ?” tab_id=”1637144039256-25caae55-95c9″][vc_column_text]We will meet you in the lobby at agreed time, please be present, due to the size of some hotels its impossible for us to go and find somebody elsewhere.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are your rental rates ?” tab_id=”1532159343363-0acd6e31-e4cf”][vc_column_text]Please go to out Online Rental Center page and click the item you wish to hire, fill out the requested delivery date & time and the requested collection date & time, the system will provide you with the total hire price including a $50 refundable deposit (per hired item)
Our rental rates vary according rental duration, and your requested pick-up / drop-off points. Please note that all quotes are provided in Dollars ($)
Our prices are always all-inclusive, so you don’t need to worry about any hidden fees including taxes, deposits, or delivery charges. We guarantee you will always be quoted the most economical rental package available to meet your needs.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I book” tab_id=”1572779153371-222c5e69-2e78″][vc_column_text]Please go to out Online Rental Center page and click the item you wish to hire, fill out the requested delivery date & time and the requested collection date & time, the system will provide you with the total hire price including a $50 refundable deposit (per hired item).
Click the EasyHire It now button, complete accommodation details & address details, specify your payment option.
Once all is completed you will receive a bookingconfirmation & ordernumber.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What types of equipment and services does EasyHire provide ?” tab_id=”1532158896521-5eadde75-7662″][vc_column_text]EasyHire provides an array of special needs equipment for all travelers. Some of our most popular rental items include wheelchairs, power mobility scooters, power chairs, walkers, rollators, oxygen, oxygen concentrators (POC), and other bed and bathroom safety items.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I rent mobility equipment ?” tab_id=”1532158896530-ed5ee19c-7aef”][vc_column_text]It’s easy! You can book your rental online at our Online Rental Center.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How fast can I book mobility equipment ?” tab_id=”1532158896540-c516569f-fe3e”][vc_column_text]To ensure equipment availability, we recommend that you contact us at least 48 hours in advance for rentals. Of course, in an emergency situation, we’ll try to get you the equipment you need as fast as we can.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I am heavier than the average person. Will the equipment be suitable for my needs ?” tab_id=”1532158896571-4b16cce9-56a0″][vc_column_text]Yes! We stock equipment suitable for the needs of heavier customers, where regular equipment would not be suitable. Call us or email us and let us know what you need – and we’ll do our best to help.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_tta_accordion active_section=”1″][vc_tta_section title=”To whom do you offer service & which area do you cover ?” tab_id=”1638525334736-9f975572-71bb”][vc_column_text]Our services are available to Tourists visiting Aruba, area covered at resort are City/Cruise Terminal Area, Eagle Beach & Palm Beach.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How much time do you advice between arrival at airport & delivery of my hired item at my accommodation ?” tab_id=”1637143714041-3b3d8217-d456″][vc_column_text]Our advice is 2 hours, this will give you plenty of time without rushing to get to the hotel & will avoid missing our delivery driver.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I pay for the equipment rental ?” tab_id=”1532158404443-4a6eeac3-efb4″][vc_column_text]EasyHire accepts payment in cash.
Due to the international nature of our business, all prices are quoted / billed in Dollars ($)[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where do I pick up and drop off the equipment ?” tab_id=”1532158466073-4d383cd4-f3a2″][vc_column_text]EasyHire will deliver the equipment right to your hotel, Apartment, residence or venue.
Please make sure to be present at the moment of delivery.[/vc_column_text][/vc_tta_section][vc_tta_section title=”When do I recharge the equipment’s batteries ?” tab_id=”1532158499322-6a0731db-845a”][vc_column_text]The battery on your personal transport vehicle requires charging each day – just plug the power cord into a standard outlet at the end of your day and allow it to charge overnight. Some equipment will have a built in charger, others will come with a separate off-board charger. Our reps will ensure you understand how to use the personal transport vehicle you’ve rented.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Will the equipment fit into the trunk of a car ?” tab_id=”1532158531179-046fe5e1-25df”][vc_column_text]Transportable scooters can be disassembled and loaded into the trunk of a medium to full-sized car (with the heaviest piece weighing between 35 and 60 pounds).
Standard/Heavy Duty scooters and powerchairs cannot be disassembled and are more suitable to be transported in a minivan or SUV.
If you’re not sure what kind of car to rent to accommodate your scooter rental, please call us and we’d be happy to make a recommendation!
[/vc_column_text][/vc_tta_section][vc_tta_section title=”I’m a Travel Agent. Can I book your service for my clients ?” tab_id=”1532159121349-7ab097ca-941d”][vc_column_text]Yes! We welcome Travel Agent inquiries here[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you have any other general troubleshooting tips ?” tab_id=”1532159152905-ef5fc939-bbdb”][vc_column_text]Yes! Please click here to visit our Troubleshooting page.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]